Generative AI has captured a significant amount of attention recently, making it an exhilarating time for knowledge managers. The potential applications of this cutting-edge technology are broad and diverse. It has the potential to revolutionize KM by generating dynamic content, automating knowledge discovery, and unlocking the true potential to be found in enterprise data. But there are drawbacks as well. Speakers from Upland Software, Northern Light and Coveo explore recent trends to learn practical uses that could transform businesses and move beyond traditional KM.
Watch this webinar to learn about:
- How to utilize AI technology to streamline knowledge creation and management
- What AI technology means for knowledge management and how it changes the broader service landscape
- What the issues are when working with the generative AI APIs of OpenAI and Microsoft Azure
- Why NLP is so important in preparing the text for use in generative AI