See RightAnswers Connected Knowledge in action

Explore RightAnswers from an author, agent and anyone who needs to find knowledge perspective, inside of your preferred ITSM or CRM environment.

  • Best-in-breed knowledge management – AI-enabled search, user-friendly interfaces, federated content across multiple sources, and industry best practices to deliver consistent knowledge to your users
  • A product that is KCS v6 Verified – Our software includes KCS-related features out of the box that drives adoption of your knowledge initiatives
  • Designed to integrate – RightAnswers integrates with any ITSM, CRM, or other enterprise software to provide stellar support experiences

Using the powerful Connected Knowledge capabilities in RightAnswers, you can now embed knowledge into virtually any case management or ticketing system, giving your agents the answers, they need directly in their line of sight while handling calls or webchat enquiries.

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